Effective August 13, 2021
This Privacy Policy is provided on behalf of Tax Guard, LLC (“Company,” “our,” ”we” or “us”) in connection with our products, website, interfaces, and services (collectively the “Services”). We provide monitoring Services to third parties (“Commercial Services”) and Services directly to you. We have a commitment to protect the privacy and confidentiality of personal information. We respect individual and business privacy and work hard to protect the sensitive and personal information which we define as data that identifies or can reasonably be used to identify an individual (such as your name, address, email address, phone number) and data that is linked to such personal information. This Privacy Policy does not apply to data that is not personal data or is not linked to personal data, including anonymous, de-identified, or aggregate data, which cannot reasonably be used to identify you – even when such data has been derived from personal data. We would like to explain how we collect, use and share the information we obtain about you in the course of doing business. Our Privacy Policy is designed to provide transparency into our privacy practices and principles in a format our customers can navigate, read and understand. Please take a moment to familiarize yourself with our privacy practices and contact us with any questions, (at the contact information at the end of this Privacy Policy) if you have any questions.
Our Privacy Assurance
As you can see from the above, protecting your personal information is important to us. In addition to the practices described above, we use a variety of physical, technical and administrative security measures which help to safeguard your personal information against accidental, unlawful or unauthorized destruction, loss, alternation, disclosure or use.
For California Residence only: California Business & Professions Code Section 22575(b) (as amended effective January 1, 2014) provides that California residents are entitled to know how a website operator responds to “Do Not Track” (DNT) browser settings. DNT is a feature offered by some browsers which, when enabled, sends a signal to websites to request that your browsing is not tracked, such as by third party ad networks, social networks and analytic companies. We do not engage in the collection of personally identifiable information about users’ online activities over time and across third party websites when an individual uses our Sites and therefore do not respond to DNT signals.
What Personal Information We Collect
Tax Guard collects the following personal information:
Sources of Personal Information
We collect personal information from the following sources:
Information we receive from your use of the Services by automated means
Examples of the data we may automatically collect as part of our website, and digital communication experiences include:
Information you provide directly to Us:
We collect your personal data when you choose to provide it as you request our Services or interact with us through correspondence, by phone when you interact with one of our representatives. You are only required to provide such information if you want to take advantage of products and services provided by us.
Information we Receive from Third Parties
If you obtain access to our Services or use the products and services of third parties with whom you elect to do business, we, in order to provide the Services to you and the Commercial Services to such third parties, contact the Internal Revenue Service to obtain your federal tax status information.
Our business customers who want Commercial Services provide us with your personal information as part of providing them with our products and services so long as you consented to (a) sharing that information with them; and (b) them disclosing that personal information to us. Prior to sharing personal data with third parties, we enter into a contract that describes the purpose and requires us and the third party to both keep that personal data confidential and secure. We collect and sell that personal information only to the third party you choose to do business with as part of our Commercial Services. These Commercial Services permit our customers to make informed decisions regarding providing and maintaining credit to businesses.
How we use and share your personal information
We use the information we collect for the following purposes:
Use of cookies and other similar tracking technologies
We or our third-party partners providing web analytics and marketing automation tools, including, but not limited to Google Analytics, HubSpot, and Net-Results (hereafter “Analytics Providers”), use cookies, analytics, and other similar tracking technologies to help us provide users with a better service and more customized web experience. Many commercial internet sites use cookies; a cookie enables the site to label you as a particular user, but it does not identify you by name or address unless you have provided us with such information (over the internet or otherwise) or set up preferences in your browser to do so automatically.
As stated, we use web analytics and marketing automation tools provided by Analytics Providers to collect information about use of our site. Analytics Providers collect information such as how often users visit our site, what pages are visited, and what other sites were visited prior to coming to our site. We use the information we get from Analytics Providers only to improve our site. Analytics Providers collect only the IP address assigned to you on the date you visit our site, rather than your name or other identifying information. Analytics Providers will also collect contextual information, such as type of web browser, type of operating system, browser resolution, and network location, however we do not combine the information collected using Analytics Providers with personally identifiable information. Although Analytics Providers plant a permanent cookie on your web browser to identify you as a unique user the next time you visit our site, the cookie cannot be used by anyone but the Analytics Providers. We have no access to or control over these cookies.
A “cookie” is a small data file that a website sends to and stores on your device that allows the site to recognize your browser or store information or settings. The use of cookies is an industry standard, and cookies are currently used on most major websites. The cookie itself does not contain personal data, but can be read by the entity that placed the cookie and may allow it to associate your device to personal data. Analytics tools allow us to measure and assess how users interact with our websites, and digital communications. These services are typically provided by third parties with whom we contract – Analytics Providers. These providers may use many of the same technologies discussed above (such as cookies) to collect various data points associated with your visits to our website. This information may be used to manage and customize our website’s content, layout, and services to improve our site, enhance customer service, and provide tailored messages.
We may also collect data (some of which may be personal data) by automated means when you call us, or we call you. For instance, we may monitor and/or record audio of these calls for quality control, training, security, and analytics purposes.
Most web browsers are initially set up to accept cookies. You may opt out of accepting cookies by changing the settings on your browser; however, rejecting cookies may prevent you from using certain functions and you may have to repeatedly enter information to take advantage of services. Analytics Providers may collect data points associated with your visits to our website to assist us with analyzing and assessing our digital properties. You can, however, opt-out of certain data collection by these Analytics Providers. To learn more about the privacy policies of Analytics Providers and how to opt-out of their data collection, see below.
Google Analytics: https://policies.google.com/privacy?hl=en-US, and https://tools.google.com/dlpage/gaoptout
HubSpot: https://legal.hubspot.com/privacy-policy
Net-Results: https://www.net-results.com/privacy-policy/
Who should use our website?
Our website is used only by commercial customers who wish to avail themselves of the Commercial Services.
How is your information secured? Measures we use to secure your information.
To help ensure the security of your personal information that you provide us, is delivered to us by our Commercial Services customers or we obtain from third parties, we use commercially reasonable administrative, technical, and physical security measures designed to protect personal data against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. Despite our safeguards, however, no website, app, or information system can ever be completely secure so we cannot guarantee that the use of our systems or websites will be completely safe or secure. Our practices and policies prohibit employees with whom we share this information from using personal information unless they are authorized to do so and have a business need
You should always exercise discretion with respect to exchange of any personal information over the internet. If you are concerned about the security of your communication, we encourage you to send your correspondence through the postal service or use the telephone to speak directly to us. We are not responsible for the security or confidentiality of communications you send to us through the internet using e-mail messages.
How you can review and correct your personal information
You can request to review your personal information contained in our records at any time. To do this, you may send a letter to us requesting to see your information or use the other methods at the contacts set forth at the end of our Privacy Policy. If you believe our information is incomplete or inaccurate, you can request we correct it. You can also have your personal information deleted. We are happy to make corrections whenever possible. We will respond to all such requests within a reasonable timeframe. You may opt out of any future contacts from us at any time.
Changes to our privacy policy
We reserve the right to change our privacy practices, procedures and terms. We may update this Privacy Policy at any time and without prior notice by posting an updated Privacy Policy on our website so please check back periodically. When we do so, we will revise the “last updated” date at the top of the Privacy Policy. We hope you have found this Important Notice helpful. If you are not comfortable with any of the terms or policies described in this Privacy Policy, we ask you to discontinue use of our site.
Retention and Disposal
We retain information only for as long as we have a business or tax need or as applicable laws, regulations, or government orders require. When we dispose of Personal Information, we use reasonable procedures designed to erase or render it unreadable (for example, shredding documents and wiping electronic media).
Contact us
If you have any questions or complaints regarding this Privacy Policy, you may contact us at any time regarding this Privacy Policy or your choices as follows:
Write to us at: 10355 Westmoor Drive, Suite 101, Westminster, CO 80021